Terms & Conditions

Gates Digital Online Sales Terms and Conditions

Welcome to Gates Digital. These terms and conditions govern your access to and use of Gates Digital’s website and services. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our services or website.

Corporate Information

Gates Digital Pte. Ltd. (referred to herein as “Gates Digital,” “we,” “us,” or “our”) is a company incorporated under the laws of Singapore, with its principal office located at 8 Admiralty Street, #07-01, Admirax, Singapore 757438. Gates Digital operates the website [Insert URL] (the “Website”).

Legal Agreement

These Terms constitute a legally binding agreement between Gates Digital and you, the user. By engaging with our Website, you represent that you are capable of entering into a binding agreement, and you agree to be bound by these terms.

User Registration

Users may be required to register to use certain features of the Website. During registration, you must provide accurate and complete information as prompted by the registration forms. You are responsible for maintaining the security of your account credentials.

Terms of Sale

4.1 Purchasing Products

Order Process: All orders placed through the Website are subject to our acceptance. We may accept, decline, or place limits on your order for any reason.

Payment Terms: Payment must be made at the time of purchase. Gates Digital accepts various forms of payment as specified on the Website. All transactions are secure and encrypted.

Prices and Taxes: All prices are in Singapore Dollars and are inclusive of GST where applicable. Prices are subject to change without notice.

4.2 Delivery and Shipping

Shipping Policies: Shipping costs and times vary depending on the delivery method selected and the delivery address. We will provide an estimated delivery date at the time of order, but we are not responsible for any delays once the product is in transit.

Risk of Loss: The risk of loss and title for products purchased pass to the purchaser upon delivery to the carrier.

4.3 Returns and Exchanges

General Policy: Eligible products can be returned or exchanged within 14 days of receipt, provided they are returned in their original condition and packaging.

Defective Products: If you receive a defective product, please contact us immediately for a replacement or refund.

Restocking Fee: A restocking fee may apply for certain returns, as detailed in our Exchange Policy.

Intellectual Property

The content on the Website, including text, graphics, logos, and software, is the property of Gates Digital or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

Privacy Policy

Our Privacy Policy, which describes how we collect, use, and disclose your personal information, is available on the Website. By agreeing to these Terms, you acknowledge and consent to our collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

Limitation of Liability

Gates Digital shall not be liable for any damages arising from your use of the Website or from any products purchased through the Website, except as required by law. Our liability in any circumstance is limited to the purchase price of any goods you purchased.

Indemnification

You agree to indemnify, defend, and hold harmless Gates Digital and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms or any activity related to your account (including negligent or wrongful conduct).

Modifications to the Terms

We reserve the right to make changes to these Terms at any time. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes.

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law.

Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration in Singapore, in accordance with the Arbitration Rules of the Singapore International Arbitration Centre.

Contact Us

If you have any questions about these Terms, please contact us at customercare@gates-digital.com