Welcome to GATES Digital
Founded on a steadfast commitment to three core values, GATES Digital is leading the way in Singapore’s online market for innovative and sustainable home appliances.
Partner with us as a Supplier and revolutionize the home appliance industry with innovative and sustainable solutions.
OUR CORE VALUES
1.Empowering Our Suppliers
At GATES Digital, we’re dedicated to helping our Suppliers expand their brand presence and increase market share.
By partnering with us, our Suppliers gain access to a platform that champions their products and values. Ensuring their success is our priority.
2.Enriching Customer Experiences
We’re passionate about delivering quality products accompanied by legendary customer service. Our focus is on creating a seamless and enjoyable customer journey from start to finish.
From browsing and decision-making to purchasing and delivery, we ensure every step is smooth and supported by a human touch.
3.Promoting Planetary Wellness
We prioritize eco-friendly practices and sustainable processes, aiming to make sustainable living accessible to all. By promoting products that reduce environmental impact, we contribute positively to the planet’s well-being.
Key Benefits of being a Supplier with GATES Digital
No Listing
Fees
Our Suppliers showcase their products on our platform absolutely free, allowing them to reach a broader audience effortlessly.
Marketing and Advertising
We promote our Suppliers’ products across our platform and all our social media channels.
No Credit Requirement
Our Suppliers enjoy a hassle-free partnership with no need for a line of credit as we value simplicity and ease.
Prompt Payments
We pay our Suppliers upon receiving payment from customers before collecting goods for delivery.
More Benefits of being a Supplier with GATES Digital
We collect purchased goods from our Suppliers and deliver them directly to customers promptly, with a friendly smile.
We handle all customer interactions from the point of sale to delivery with live representatives, ensuring a personal touch rather than automated responses.
We follow our Suppliers marketing and advertising guidelines, ensuring their brand’s vision and standards are consistently upheld across our platform.
We keep our platform updated with our Suppliers’ product availability to avoid selling out-of-stock items.
As we grow into Indonesia, the Philippines, Malaysia, Thailand, Vietnam and Cambodia, we will include our Suppliers in our expansion plans, creating more opportunities.
We go above and beyond to ensure satisfaction and create memorable experiences for every customer with unparalleled support and our commitment to address issues within 12 hours.
We safeguard and elevate the reputation of the brands we feature. Our Suppliers trust us to uphold their brand’s prestige and integrity, ensuring it shines brightly across our platform.
Our Tracking System
Our robust CRM system meticulously tracks every aspect of the sales journey, from inventory management to order fulfillment and delivery status ensuring streamlined operations and timely insights to optimize our Suppliers business performance.
What We Value in Our Suppliers
Dependability
Ensuring each product consistently meets high-quality standards.
Customer-Centric Approach
Proactively meeting our needs with seamless service from supply chain to product collection.
Innovation
Driving forward with creative solutions that inspire.
Operational Excellence
Fine-tuning operations for top-tier quality and cost-efficiency.
Aligned Values
Sharing our commitment to client focus, integrity, engagement, excellence, and innovation, forging a dynamic partnership.
Why be a Supplier with GATES Digital?
Our markets are highly competitive and demanding, requiring real talent and expertise to meet customer needs and ensure satisfaction. We seek to build partnerships that are mutually beneficial to all stakeholders, including our customers and suppliers. By collaborating with us, our Suppliers join a network based on transparency, trust, and shared success.
Contact Us
You can send an email to primaditya.riesta@gates-digital.com with the subject “Gates Digital Supplier” or you can call our Singapore HQ at +65 6369 8123 and say, “Hey, I want to be a Gates Digital Supplier”. We’d love to hear from you.